Improving safety on the front lines: the role of clinical microsystems

被引:120
作者
Mohr, JJ
Batalden, PB
机构
[1] Univ N Carolina, Sch Publ Hlth, Chapel Hill, NC 27599 USA
[2] Univ N Carolina, Sch Pharm, Chapel Hill, NC 27599 USA
[3] Dartmouth Coll Sch Med, Ctr Evaluat Clin Sci, Hanover, NH USA
来源
QUALITY & SAFETY IN HEALTH CARE | 2002年 / 11卷 / 01期
关键词
D O I
10.1136/qhc.11.1.45
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
The clinical microsystem puts medical error and harm reduction into the broader context of safety and quality of care by providing a framework to assess and evaluate the structure, process, and outcomes of care. Eight characteristics of clinical microsystems emerged from a qualitative analysis of interviews with representatives from 43 microsystems across North America. These characteristics were used to develop a tool for assessing the function of microsystems. Further research is needed to assess microsystem performance, outcomes, and safety, and how to replicate "best practices" in other settings.
引用
收藏
页码:45 / 50
页数:6
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