Tethered to Work: A Family Systems Approach Linking Mobile Device Use to Turnover Intentions

被引:134
作者
Ferguson, Merideth [1 ]
Carlson, Dawn [2 ]
Boswell, Wendy [3 ]
Whitten, Dwayne [4 ]
Butts, Marcus M. [5 ]
Kacmar, K. Michele [6 ]
机构
[1] Utah State Univ, Huntsman Sch Business, Dept Management & Mkt, 3555 Old Main Hill, Logan, UT 84322 USA
[2] Baylor Univ, Hankamer Sch Business, Dept Management, Waco, TX 76798 USA
[3] Texas A&M Univ, Mays Business Sch, Dept Management, College Stn, TX 77843 USA
[4] Texas A&M Univ, Mays Business Sch, Dept Informat & Operat Management, College Stn, TX 77843 USA
[5] Univ Texas Arlington, Dept Management, Arlington, TX USA
[6] Texas State Univ, McCoy Coll Business, Dept Management, San Marcos, TX USA
关键词
mobile device use; work-family conflict; burnout; spousal commitment; turnover intentions; PSYCHOLOGICAL DETACHMENT; EMOTIONAL EXHAUSTION; GENDER-DIFFERENCES; EMPLOYEE TURNOVER; HOME INTERFERENCE; RESOURCES MODEL; SMARTPHONE USE; JOB DEMANDS; CONFLICT; TECHNOLOGY;
D O I
10.1037/apl0000075
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
We examined the use of a mobile device for work during family time (mWork) to determine the role that it plays in employee turnover intentions. Using a sample of 344 job incumbents and their spouses, we propose a family systems model of turnover and examine 2 paths through which we expect mWork to relate to turnover intentions: the job incumbent and the spouse. From the job incumbent, we found that the job incumbent's mWork associated with greater work-to-family conflict and burnout, and lower organizational commitment. From the spouse, we found that incumbent mWork and greater work-to-family conflict associated with increased resentment by the spouse and lower spousal commitment to the job incumbent's organization. Both of these paths played a role in predicting job incumbent turnover intentions. We discuss implications and opportunities for future research on mWork for integrating work and family into employee turnover intentions.
引用
收藏
页码:520 / 534
页数:15
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