Tethered to Work: A Family Systems Approach Linking Mobile Device Use to Turnover Intentions

被引:134
作者
Ferguson, Merideth [1 ]
Carlson, Dawn [2 ]
Boswell, Wendy [3 ]
Whitten, Dwayne [4 ]
Butts, Marcus M. [5 ]
Kacmar, K. Michele [6 ]
机构
[1] Utah State Univ, Huntsman Sch Business, Dept Management & Mkt, 3555 Old Main Hill, Logan, UT 84322 USA
[2] Baylor Univ, Hankamer Sch Business, Dept Management, Waco, TX 76798 USA
[3] Texas A&M Univ, Mays Business Sch, Dept Management, College Stn, TX 77843 USA
[4] Texas A&M Univ, Mays Business Sch, Dept Informat & Operat Management, College Stn, TX 77843 USA
[5] Univ Texas Arlington, Dept Management, Arlington, TX USA
[6] Texas State Univ, McCoy Coll Business, Dept Management, San Marcos, TX USA
关键词
mobile device use; work-family conflict; burnout; spousal commitment; turnover intentions; PSYCHOLOGICAL DETACHMENT; EMOTIONAL EXHAUSTION; GENDER-DIFFERENCES; EMPLOYEE TURNOVER; HOME INTERFERENCE; RESOURCES MODEL; SMARTPHONE USE; JOB DEMANDS; CONFLICT; TECHNOLOGY;
D O I
10.1037/apl0000075
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
We examined the use of a mobile device for work during family time (mWork) to determine the role that it plays in employee turnover intentions. Using a sample of 344 job incumbents and their spouses, we propose a family systems model of turnover and examine 2 paths through which we expect mWork to relate to turnover intentions: the job incumbent and the spouse. From the job incumbent, we found that the job incumbent's mWork associated with greater work-to-family conflict and burnout, and lower organizational commitment. From the spouse, we found that incumbent mWork and greater work-to-family conflict associated with increased resentment by the spouse and lower spousal commitment to the job incumbent's organization. Both of these paths played a role in predicting job incumbent turnover intentions. We discuss implications and opportunities for future research on mWork for integrating work and family into employee turnover intentions.
引用
收藏
页码:520 / 534
页数:15
相关论文
共 87 条
[1]  
[Anonymous], 2010, Mplus user's guide
[2]  
[Anonymous], 1999, Journal of Managerial Issues
[3]   Advancements in crossover theory [J].
Bakker, Arnold B. ;
Westman, Mina ;
van Emmerik, I. J. Hetty .
JOURNAL OF MANAGERIAL PSYCHOLOGY, 2009, 24 (03) :206-219
[4]   Dynamics of psychological contracts with work engagement and turnover intention: The influence of organizational tenure [J].
Bal, P. Matthijs ;
De Cooman, Rein ;
Mol, Stefan T. .
EUROPEAN JOURNAL OF WORK AND ORGANIZATIONAL PSYCHOLOGY, 2013, 22 (01) :107-122
[5]   Gender differences in loss of psychological resources following experimentally-induced vicarious stress [J].
Ben-Zur, Hasida ;
Zeidner, Moshe .
ANXIETY STRESS AND COPING, 2012, 25 (04) :457-475
[6]   Sometimes Pursuits Don't Pan Out: Anticipated Destinations and Other Caveats: Comment on Hom, Mitchell, Lee, and Griffeth (2012) [J].
Bergman, Mindy E. ;
Payne, Stephanie C. ;
Boswell, Wendy R. .
PSYCHOLOGICAL BULLETIN, 2012, 138 (05) :865-870
[7]   Social support (family and supervisor), work-family conflict, and burnout: Sex differences [J].
Blanch, Angel ;
Aluja, Anton .
HUMAN RELATIONS, 2012, 65 (07) :811-833
[8]   The use of communication technologies after hours: The role of work attitudes and work-life conflict [J].
Boswell, Wendy R. .
JOURNAL OF MANAGEMENT, 2007, 33 (04) :592-610
[9]  
Bowen M., 1971, Comprehensive group psychotherapy, P384
[10]   A Longitudinal Test of the Job Demands-Resources Model among Australian University Academics [J].
Boyd, Carolyn M. ;
Bakker, Arnold B. ;
Pignata, Silvia ;
Winefield, Anthony H. ;
Gillespie, Nicole ;
Stough, Con .
APPLIED PSYCHOLOGY-AN INTERNATIONAL REVIEW-PSYCHOLOGIE APPLIQUEE-REVUE INTERNATIONALE, 2011, 60 (01) :112-140