A Context Framework for Process-Oriented Information Logistics

A continuously increasing data overload makes it a challenging task for knowledge-workers and decision-makers to quickly identify relevant information, i. e., information they need when executing business processes. To tackle this challenge, process-oriented information logistics is a promising approach. The basic idea is to provide the right process information, in the right format and quality, at the right place, at the right point in time, and to the right people. To achieve this, it becomes particularly important to take the work context of process participants into account. In fact, knowing and utilizing context information is a prerequisite to effectively provide relevant process information to process participants. This paper provides a sophisticated context framework for enabling context-awareness in process-oriented information logistics.