Opening up the black box of civil servants' competencies

被引:42
|
作者
Kruyen, Peter M. [1 ]
Van Genugten, Marieke [1 ]
机构
[1] Radboud Univ Nijmegen, Inst Management Res, Nijmegen, Netherlands
关键词
Civil servants' competencies; governance philosophies; human resource management; PUBLIC MANAGEMENT REFORM; BUREAUCRATIC STRUCTURE; GOVERNANCE; CREATIVITY; HIERARCHY; SERVICE; RATHER; NPM;
D O I
10.1080/14719037.2019.1638442
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
Employees' competencies are key to understanding individual performance. In this article, we investigate which competencies are considered important in government using the results of a survey among civil servants. Respondents listed 248 competencies they deemed necessary for their current and future job. To some degree, these competencies can be linked to three major governance philosophies, traditional Public Administration, New Public Management, and New Public Governance, but several other meaningful clusters of competencies can be distinguished as well, including creativity-related competencies and self-development skills. Based on our results, we draw lesson for civil servants and public (human resource) managers.
引用
收藏
页码:118 / 140
页数:23
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