Ontologies in Knowledge Management Support: A Case Study

被引:28
作者
Almeida, Mauricio Barcellos [1 ]
Barbosa, Ricardo Rodrigues [1 ]
机构
[1] Univ Fed Minas Gerais, Dept Theory & Management Informat, Sch Informat Sci, Belo Horizonte, MG, Brazil
来源
JOURNAL OF THE AMERICAN SOCIETY FOR INFORMATION SCIENCE AND TECHNOLOGY | 2009年 / 60卷 / 10期
关键词
D O I
10.1002/asi.21120
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
Information and knowledge are true assets in modern organizations. In order to cope with the need to manage these assets, corporations have invested in a set of practices that are conventionally called knowledge management. This article presents a case study on the development and the evaluation of ontologies that was conducted within the scope of a knowledge management project undertaken by the second largest Brazilian energy utility. Ontologies have different applications and can be used in knowledge management, in information retrieval, and in information systems, to mention but a few. Within the information systems realm, ontologies are generally used as system models, but their usage has not been restricted to software development. We advocate that, once assessed as to its content, an ontology may provide benefits to corporate communication and, therefore, provide support to knowledge management initiatives. We expect to further contribute by describing possibilities for the application of ontologies within organizational environments.
引用
收藏
页码:2032 / 2047
页数:16
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