E-government in a corporatist, communitarian society:: the case of Singapore

Singapore was one of the early adopters of e-government initiatives in keeping with its status as one of the few developed Asian countries and has continued to be at the forefront of developing e-government structures. While crediting the city-state for the speed of its development, observers have critiqued that the republic limits pluralism, which directly affects e-governance initiatives. This article draws on two recent government initiatives, the notions of corporatism and communitarianism and the concept of symmetry and asymmetry in communication to present the e-government and e-governance structures in Singapore. Four factors are presented as critical for the creation of a successful e-government infrastructure: an educated citizenry; adequate technical infrastructures; offering e-services that citizens need; and commitment from top government officials to support the necessary changes with financial resources and leadership. However, to have meaningful e-governance there has to be political pluralism, which occurs only when permitted by the state.