IT Application Maturity, Management Institutional Capability and Process Management Capability

被引：31

作者：

Peng, Jianping ^{[1
]}

Quan, Jing ^{[2
]}

Peng, Le ^{[3
]}

机构：

[1] Sun Yat Sen Univ, Sun Yat Sen Business Sch, Guangzhou, Guangdong, Peoples R China

[2] Salisbury Univ, Perdue Sch Business, Dept Informat & Decis Sci, Informat Syst, Salisbury, CT USA

[3] Purdue Univ, W Lafayette, IN 47907 USA

来源：

JOURNAL OF ORGANIZATIONAL AND END USER COMPUTING | 2019年 / 31卷 / 01期

基金：

中国国家自然科学基金;

关键词：

Higher Management; IT Application Maturity; Management Institutional Capability; Process Management Capability; CULTURE;

D O I：

10.4018/JOEUC.2019010104

中图分类号：

TP [自动化技术、计算机技术];

学科分类号：

0812 ;

摘要：

This article studies the influence of enterprise core competence on IT application maturity (ITAM) from the perspectives of management institutional and process management capabilities. The roles of firm ownership and international organization of standard (ISO) certifications are also studied. Based on reliable and valid measurements of IT applications maturity, management institutional capability, and process management capability, the authors collect corresponding data from 123 companies in China. They find a positive relationship between capabilities and ITAM. Management institutional capability has a stronger relationship with ITAM in Chinese state-owned enterprises or public companies; while multinational companies or joint ventures witness a stronger relationship with process management capability. ISO helps companies with low management institutional capability to improve ITAM. However, for companies with higher management institutional capability, ISO mitigates the relationship and poses a shift of the importance to process management capability in improving ITAM.

引用

页码：61 / 85

页数：25

共 24 条

[1]

[Anonymous], 2007, THESIS

[2]

[Anonymous], 1997, Bus. Process Manage. J., DOI [DOI 10.1108/14637159710161585, 10.1108/14637159710161585]

[3] Shaping up for e-commerce: Institutional enablers of the organizational assimilation of Web technologies [J].

Chatterjee, D ;

Grewal, R ;

Sambamurthy, V .

MIS QUARTERLY, 2002, 26 (02) :65-89

[4]

CMU, 1993, CMUSEI93TR024ESCTR93

[5] A socio-technical approach to business process simulation [J].

Gregoriades, Andreas ;

Sutcliffe, Alistair .

DECISION SUPPORT SYSTEMS, 2008, 45 (04) :1017-1030

[6]

Hammer M., 2007, HARVARD BUSINESS REV

[7]

Harmon P, 2004, EVALUATING ORG BUSIN

[8] CHARACTERIZING THE SOFTWARE PROCESS - A MATURITY FRAMEWORK [J].

HUMPHREY, WS .

IEEE SOFTWARE, 1988, 5 (02) :73-79

[9] Organizational culture and leadership in ERP implementation [J].

Ke, Weiling ;

Wei, Kwok Kee .

DECISION SUPPORT SYSTEMS, 2008, 45 (02) :208-218

[10]

Leidner DE, 2006, MIS QUART, V30, P357

← 1 2 3 →