Ontology Representation of Online Shopping Customers Knowledge in Enterprise information

被引：11

作者：

Li, Zhen ^{[1
]}

Guo, Shunsheng ^{[1
]}

Yuan, Yingsong ^{[2
]}

Sun, Libo ^{[1
]}

机构：

[1] Wuhan Univ Technol, Sch Mech & Elect Engn, Wuhan 430070, Peoples R China

[2] Henan Univ Technol, Sch Management, Zhengzhou, Peoples R China

来源：

MECHANICAL ENGINEERING, MATERIALS AND ENERGY III | 2014年 / 483卷

关键词：

online shopping; customer knowledge; ontology; protege;

D O I：

10.4028/www.scientific.net/AMM.483.603

中图分类号：

TH [机械、仪表工业];

学科分类号：

0802 ;

摘要：

The online shopping has become a regular way of shopping, enterprises should conduct in-depth mining of online shopping customers' knowledge, and build customer knowledge base, so as to better meet customers' needs. This paper constructs online shopping customers' knowledge ontology model, and studies the knowledge representation based on the protege environment.

引用

页码：603 / +

页数：2