Overcoming the Challenges of Enterprise Resource Planning (ERP): A Systematic Review Approach

被引:4
作者
Akrong, Godwin Banafo [1 ]
Shao, Yunfei [1 ]
Owusu, Ebenezer [2 ]
机构
[1] Univ Elect Sci & Technol China, Chengdu, Peoples R China
[2] Univ Ghana, Accra, Ghana
关键词
Enterprise Resource Planning; ERP Challenges; Implementation of ERP; Project Management; CRITICAL FAILURE FACTORS; CRITICAL SUCCESS FACTORS; INFORMATION-SYSTEMS; IMPLEMENTATION FAILURE; BENEFITS; ADOPTION; SATISFACTION; PERFORMANCE; FRAMEWORK; IMPACT;
D O I
10.4018/IJEIS.306242
中图分类号
TP [自动化技术、计算机技术];
学科分类号
0812 ;
摘要
The study presents the results of a comprehensive review conducted between 2005-2020 to identify enterprise resource planning (ERP) challenges, discover the divisions in which these challenges can be clustered, and provide general strategies to resolve these challenges. The study also found 25 categories that can be classified into ERP challenges. Sixty-five ERP challenges were identified based on the reviewed literature, of which 18 were not provided with adequate solutions as to how to resolve them, and the related solutions as mentioned in the reviewed literature are presented in-depth. The result will help both academics and practitioners involved with how to resolve ERP system challenges.
引用
收藏
页码:1 / 41
页数:20
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