If You Build It, Will They Come? The Kaiser Permanente Model Of Online Health Care

被引：103

作者：

Silvestre, Anna-Lisa ^{[1
]}

Sue, Valerie M. ^{[1
]}

Allen, Jill Y. ^{[1
]}

机构：

[1] Kaiser Permanente, Internet Serv Grp, Oakland, CA 94612 USA

来源：

HEALTH AFFAIRS | 2009年 / 28卷 / 02期

关键词：

ACCEPTANCE;

D O I：

10.1377/hlthaff.28.2.334

中图分类号：

R19 [保健组织与事业（卫生事业管理）];

学科分类号：

摘要：

Although health care has lagged behind other industries in adopting online services, consumers will embrace online tools such as obtaining results of lab tests, scheduling appointments, and doctor-patient e-mail. Many challenges in using health care technology faced by small and midsize medical practices can be overcome by examining how Kaiser Permanente and other large integrated health systems handle the same problems. Collaboration among providers, combined with government support, will help advance widespread consumer adoption of online health care. [Health Affairs 28, no. 2 (2009): 334-344; 10.1377/hlthaff.28.2.334]

引用

页码：334 / 344

页数：11

共 10 条

[1] The Kaiser Permanente Electronic Health Record: Transforming And Streamlining Modalities Of Care [J].

Chen, Catherine ;

Garrido, Terhilda ;

Chock, Don ;

Okawa, Grant ;

Liang, Louise .

HEALTH AFFAIRS, 2009, 28 (02) :323-333

[2] PERCEIVED USEFULNESS, PERCEIVED EASE OF USE, AND USER ACCEPTANCE OF INFORMATION TECHNOLOGY [J].

DAVIS, FD .

MIS QUARTERLY, 1989, 13 (03) :319-340

[3]

*DEL, 2008, MAN US CONS WANT MAJ

[4]

Estabrook L., 2007, Information searches that solve problems

[5]

Horrigan J.B., 2008, ONLINE SHOPPING INTE

[6] Examining the technology acceptance model using physician acceptance of telemedicine technology [J].

Hu, PJ ;

Chau, PYK ;

Sheng, ORL ;

Tam, KY .

JOURNAL OF MANAGEMENT INFORMATION SYSTEMS, 1999, 16 (02) :91-112

[7]

Rogers E.M., 1995, DIFFUSION INNOVATION, P25, DOI DOI 10.1007/978-3-642-79868-9_2

[8]

Seidman J, 2008, HELPING PATIENTS PLU

[9] Who uses the patient Internet portal? The PatientSite experience [J].

Weingart, SN ;

Rind, D ;

Tofias, Z ;

Sands, DZ .

JOURNAL OF THE AMERICAN MEDICAL INFORMATICS ASSOCIATION, 2006, 13 (01) :91-95

[10] Modeling patients' acceptance of provider-delivered e-health [J].

Wilson, EV ;

Lankton, NK .

JOURNAL OF THE AMERICAN MEDICAL INFORMATICS ASSOCIATION, 2004, 11 (04) :241-248

← 1 →