Is culture associated with patient safety in the emergency department? A study of staff perspectives

被引:40
作者
Verbeek-Van Noord, Inge [1 ]
Wagner, Cordula [1 ,2 ]
Van Dyck, Cathy [3 ]
Twisk, Jos W. R. [4 ,5 ]
De Bruijne, Martine C. [1 ]
机构
[1] Vrije Univ Amsterdam, Med Ctr, EMGO Inst Hlth & Care Res, Dept Publ & Occupat Hlth, Amsterdam, Netherlands
[2] Netherlands Inst Hlth Serv Res, NIVEL, Utrecht, Netherlands
[3] Vrije Univ Amsterdam, Dept Org Sci, Amsterdam, Netherlands
[4] Vrije Univ Amsterdam, Med Ctr, EMGO Inst Hlth & Care Res, Dept Epidemiol & Biostat, Amsterdam, Netherlands
[5] Vrije Univ Amsterdam, Inst Hlth Sci, Dept Methodol & Appl Biostat, Amsterdam, Netherlands
关键词
emergency department; mixed model analyses; patient safety culture; perceived level of patient safety; prediction modelling; HOSPITAL SURVEY; PSYCHOMETRIC PROPERTIES; HEALTH-CARE; UNINTENDED EVENTS; CLIMATE; PERCEPTIONS; NURSES; PHYSICIANS; ERRORS;
D O I
10.1093/intqhc/mzt087
中图分类号
R19 [保健组织与事业(卫生事业管理)];
学科分类号
摘要
To describe the patient safety culture of Dutch emergency departments (EDs), to examine associations between safety culture dimensions and patient safety grades as reported by ED staff and to compare these associations between nurses and physicians. Cross-sectional survey conducted in 2007. Thirty-three non-academic EDs in the Netherlands. Four hundred and eighty nurses, 159 physicians and 91 other professionals. Self-reported level of patient safety. In unadjusted analyses, all dimensions of safety culture were positively associated with the reported level of patient safety and six of these associations with patient safety were statistically significant after adjustment (teamwork across units, frequency of event reporting, communication openness, feedback about and learning from errors, hospital management support for patient safety). Differences between nurses and physicians were found on two dimensions (frequency of event reporting and hospital management support for patient safety). Physicians tended to grade patient safety higher than nurses whilst having equal judgements on these two dimensions. Staff identified several dimensions of safety culture that are associated with staff-reported safety in the ED. Physicians and nurses identified distinct dimensions of safety culture as associated with reported level of patient safety.
引用
收藏
页码:64 / 70
页数:7
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