A longitudinal investigation of the role of violence prevention climate in exposure to workplace physical violence and verbal abuse

被引:31
|
作者
Spector, Paul E. [1 ]
Yang, Liu-Qin [2 ]
Zhou, Zhiqing E. [3 ]
机构
[1] Univ S Florida, Dept Psychol, Tampa, FL 33620 USA
[2] Portland State Univ, Dept Psychol, Portland, OR 97207 USA
[3] Florida Inst Technol, Dept Psychol, Melbourne, FL 32901 USA
关键词
violence prevention climate; nurses; longitudinal study; verbal abuse; PSYCHOSOCIAL SAFETY CLIMATE; RISK-FACTORS; PSYCHOLOGICAL HEALTH; WORK; AGGRESSION; CONSEQUENCES; EMPLOYEE; NURSES; STRESSORS; INCIVILITY;
D O I
10.1080/02678373.2015.1076537
中图分类号
B849 [应用心理学];
学科分类号
040203 ;
摘要
The temporal direction of the relationships between violence prevention climate and both physical violence and verbal abuse was investigated in a longitudinal study of newly graduated registered nurses. A sample of 126 nurses, recruited into the study while students, completed similar surveys at approximately 6 and 12 months after graduation that assessed violence prevention climate, physical violence, verbal abuse exposure, and strains of anger, anxiety, depression, and physical symptoms. Results showed that high values of Time 1 climate were associated with less likelihood of violence and abuse at Time 2 when prior exposure to violence and abuse was controlled. Furthermore, repeated measures multivariate analyses of variance (MANOVA) results suggested that being exposed to violence or abuse did not affect perceptions of climate. Both climate and violence exposure were correlated with some strains both cross-sectionally and longitudinally, but repeated measures MANOVAs failed to find evidence that exposure to violence or abuse would result in an increase in strain over time. It is concluded that the direction of effects is from climate to violence/abuse but not the reverse, and that climate should be a target for interventions designed to keep employees safe from both forms of mistreatment.
引用
收藏
页码:325 / 340
页数:16
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