Technological Innovation and Its Impact on Business Model, Organization and Corporate Culture - IBM's Transformation into a Globally Integrated, Service-Oriented Enterprise

被引：29
作者：
Jetter, Martin [1 ]
Satzger, Gerhard [2 ]
Neus, Andreas [2 ]
机构：
[1] IBM Deutschland GmbH, D-70569 Stuttgart, Germany
[2] Univ Karlsruhe TH, Karlsruhe Serv Res Inst, D-76131 Karlsruhe, Germany
来源：
BUSINESS & INFORMATION SYSTEMS ENGINEERING | 2009年 / 1卷 / 01期
关键词：
Innovation; Information and communication technology; Business model; Organization; Corporate culture; Transformation; Change management; IBM; SCIENCE; PERFORMANCE; MANAGEMENT; SOFTWARE; LOGIC;
D O I：
10.1007/s12599-008-0002-7
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
This article investigates the influence of information and communication technology (ICT) on business transformation. First, the general, ICT-driven development lines of globalization and service-orientation are described. Then, an analysis of the IBM Corporation's transformation over the past 50 years into a globally integrated, service-oriented company illustrates that ICT innovations must be dealt with by simultaneous adaptation of business model, organization and corporate culture. For many companies the ability to manage this change becomes increasingly critical.
引用
收藏
页码：37 / 45
页数：9
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