Evaluating videoconferencing systems for the quality of the educational experience

被引：107

作者：

Correia, Ana-Paula ^{[1
,2
]}

Liu, Chenxi ^{[1
,2
]}

Xu, Fan ^{[1
,2
]}

机构：

[1] Ohio State Univ, Dept Educ Studies, Columbus, OH 43210 USA

[2] Ohio State Univ, Ctr Educ & Training Employment, Columbus, OH 43210 USA

来源：

DISTANCE EDUCATION | 2020年 / 41卷 / 04期

关键词：

videoconferencing; experiential e-learning; analytical evaluation; usability; DISTANCE; STUDENTS; PERCEPTIONS; COURSES;

D O I：

10.1080/01587919.2020.1821607

中图分类号：

G40 [教育学];

学科分类号：

040101 ; 120403 ;

摘要：

This study analyzed four widely used videoconferencing systems: Zoom, Skype, Microsoft Teams, and WhatsApp. Using experiential e-learning as the framework for analysis, this study examined the systems' general characteristics, learning-related features, and usability. We conducted an analytical evaluation and analyzed system features in regard to their impact on the quality of the online educational experience. The results of this analysis provide guidance for selecting effective videoconferencing systems to support learning. They also offer insights on ways to explore teaching approaches and pedagogies for distance education. This paper offers a set of recommendations as well as suggestions for videoconferencing system improvements.

引用

页码：429 / 452

页数：24

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