Organizing a Self-organized Team: Towards a Maturity Model for Agile Business Process Management

Due to the increasingly volatile environment of companies, agile business process management (BPM) is becoming more relevant. The requirement for self-organized teams, as an essential part of the agile approach, causes major challenges for many companies. The main reasons for this are that (a) it is often not known howself-organized the process teams are so far and (b) which initiatives can further extend the agile principles. This paper presents the findings of a researchin-progress project that aims to develop a maturity model for self-organized teams. Based on a comprehensive literature review, 80 practical indicators were identified for 31 enabling factors (including self assignment, knowledge sharing, shared vision) supporting the pathway to more self-organization in BPM. Process consultants and process departments can use this list to successively prepare teams for the requirements of self-organization in the context of agile BPM. In further research, the presented content will be further developed (e.g. with maturity levels).