Knowledge matching in the technology outsourcing context of online innovation intermediaries

被引：17

作者：

Dong, Andy ^{[1
]}

Pourmohamadi, Morteza ^{[1
]}

机构：

[1] Univ Sydney, Fac Engn & Informat Technol, Sydney, NSW 2006, Australia

来源：

TECHNOLOGY ANALYSIS & STRATEGIC MANAGEMENT | 2014年 / 26卷 / 06期

基金：

澳大利亚研究理事会;

关键词：

open innovation; Internet freelancing; knowledge networks; complex networks; SMALL-WORLD; COLLABORATION;

D O I：

10.1080/09537325.2014.901500

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This paper focuses on innovation matchmaking by online innovation intermediaries that operate as technology outsourcing services. These services connect employers wishing to commission individuals to complete technical activities to individuals with knowledge to undertake the project. We present three new metrics based on the statistical mechanics of complex networks to assess forms of knowledge matches between the knowledge required by employers' projects and the knowledge offered by service providers. Based upon the results, we identify several challenges open innovation intermediaries, employers, and providers face: structuring knowledge to identify providers who can provide solutions beyond the immediate exigencies of the problem, choosing a provider among many potential matches, and choosing an online innovation intermediary when several suitable alternatives exist. The metrics provide insight into potential solutions to these challenges. We conclude with recommendations to improve the service offerings of online innovation intermediaries.

引用

页码：655 / 668

页数：14