共 80 条
[61]
Swartz J., 2012, Healthcare Kaizen: Engaging Front-Line Staff in Sustainable Continuous Improvements
[62]
Terziovski M., 2002, MEAS BUS EXCELL, V6, P5, DOI DOI 10.1108/13683040210431419
[64]
Tseng M.L., 2006, International Journal of Management Science and Engineering Management, V1, P71, DOI [DOI 10.1080/17509653.2006.10670999, 10.1080/17509653.2006, DOI 10.1080/17509653.2006]
[65]
Van der Panne G., 2004, INT J INNOVATION MAN, V7, P1
[66]
Vinodh S., 2015, International Journal of Services and Operations Management, V21, P187
[67]
Vinodh S., 2014, International Journal of Services and Operations Management, V18, P342, DOI 10.1504/IJSOM.2014.062235
[69]
Wang J.X., 2010, Lean manufacturing: business bottom-line based
[70]
Whitelock Vincent G., 2012, International Journal of Procurement Management, V5, P430, DOI 10.1504/IJPM.2012.047198