The affective foundations of high-reliability organizing

被引:73
作者
Vogus, Timothy J. [1 ]
Rothman, Naomi B. [2 ]
Sutcliffe, Kathleen M. [3 ]
Weick, Karl E. [3 ]
机构
[1] Vanderbilt Owen Grad Sch Management, Nashville, TN 37203 USA
[2] Lehigh Univ, Coll Business & Econ, Bethlehem, PA 18015 USA
[3] Univ Michigan, Stephen M Ross Sch Business, Ann Arbor, MI 48109 USA
关键词
prosocial motivation; mindful organizing; emotional ambivalence; high reliability; EMOTIONAL AMBIVALENCE; ORGANIZATIONS; CREATIVITY; MINDFUL;
D O I
10.1002/job.1922
中图分类号
F [经济];
学科分类号
02 ;
摘要
The factors that compel individuals to exert the extraordinary effort needed to create high reliability-consistent error-free performance under trying conditions-remain unspecified. Here, we propose that when individuals experience emotional ambivalence and prosocial motivation, it induces the broad thinking and other-orientation that undergird mindful organizing and high reliability. Copyright (c) 2014 John Wiley & Sons, Ltd.
引用
收藏
页码:592 / 596
页数:5
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