The Influence of Pricing Strategies on Willingness to Pay for Accommodations: Anchoring, Framing, and Metric Compatibility

被引:31
作者
Tanford, Sarah [1 ]
Choi, Choongbeom [1 ]
Joe, Sung Jun [1 ]
机构
[1] Univ Nevada, Harrah Coll Hospitality, 4505 S Maryland Pkwy,Box 456021, Las Vegas, NV 89154 USA
关键词
pricing; anchoring; framing; heuristics; dual processing; willingness-to-pay; REFERENCE PRICES; MODERATING ROLE; CONSUMERS PERCEPTIONS; SOCIAL-INFLUENCE; HOTEL; HEURISTICS; PURCHASES; MESSAGES; JUDGMENT; IMPACT;
D O I
10.1177/0047287518793037
中图分类号
F [经济];
学科分类号
02 ;
摘要
Travel providers advertise low prices to attract customers, which can decrease willingness to pay through anchoring effects. Customers often approach purchases with a budget goal, which can influence price interpretation due to framing effects. Accommodation prices are typically displayed per night, whereas consumers may have a total trip budget in mind, leading to metric incompatibility. This research uses experimental methods to test the effects of price anchors, framing, and metric compatibility on willingness to pay for a Spring Break vacation. A high anchor increases willingness to pay compared to a low anchor, and consumers will pay more when exposed to an average price versus a range. Anchoring effects are reduced when the budget goal is incompatible with a high anchor but not a low anchor. The findings can be attributed to dual processing systems and asymmetry effects. The results yield practical guidelines for effective pricing strategies.
引用
收藏
页码:932 / 944
页数:13
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