Being engaged is a good thing: Understanding sustainable consumption behavior among young adults

被引:100
作者
Kadic-Maglajlic, Selma [1 ]
Arslanagic-Kalajdzic, Maja [1 ]
Micevski, Milena [2 ]
Dlacic, Jasmina [3 ]
Zabkar, Vesna [4 ]
机构
[1] Univ Sarajevo, Sch Business & Econ, Trg Oslobodenja Alija Izetbegovic 1, Sarajevo 71000, Bosnia & Herceg
[2] Univ Vienna, Dept Int Mkt, Fac Business Econ & Stat, Oskar Morgenstern Pl 1, A-1090 Vienna, Austria
[3] Univ Rijeka, Fac Econ & Business, POB 113,Ivana Filipovica 4, Rijeka 51000, Croatia
[4] Univ Ljubljana, Fac Econ, Kardeljeva Ploscad 17, Ljubljana 1000, Slovenia
关键词
Consumer engagement; Pro-environmental behavior; Pro-social behavior; Sustainable consumption; Emotional intelligence; Young adults; CUSTOMER ENGAGEMENT; EMOTIONAL INTELLIGENCE; ENVIRONMENTAL BEHAVIOR; MEASUREMENT INVARIANCE; SOCIAL-INFLUENCE; DECISION-MAKING; CONSUMER; VALUES; GREEN; ATTITUDES;
D O I
10.1016/j.jbusres.2019.02.040
中图分类号
F [经济];
学科分类号
02 ;
摘要
Contributing to the research on sustainable consumption, we propose a conceptual framework for examining the antecedents of two forms of sustainable consumption behavior of young adults-namely, pro-environmental and pro-social consumption behavior. The theory-driven conceptual framework presented and tested in this study is focused on consumer engagement. Determined by self-identity and consumer values, the pro-environmental and pro-social consumer engagement of young adults was expected to enhance their pro-environmental and pro-social consumption behavior. In addition, we investigated how young adults' emotional intelligence moderates the strength of the effect of engagement on behavior. Based on data obtained from two countries, analyzed through structural equation modeling, our results show that pro-environmental engagement and pro-social engagement are significant predictors of young adults' pro-environmental and pro-social consumption behavior. Emotional intelligence boosts the effect of engagement on pro-environmental and pro-social consumption behavior, and it has a significant direct effect on pro-environmental behavior.
引用
收藏
页码:644 / 654
页数:11
相关论文
共 88 条
[1]  
Aiken L. S., 1991, Multiple regression: Testing and interpreting interactions, DOI 10.2307/2348581
[2]   The social influence of brand community: Evidence from European car clubs [J].
Algesheimer, R ;
Dholakia, UM ;
Herrmann, A .
JOURNAL OF MARKETING, 2005, 69 (03) :19-34
[3]   Pathways to Action Competence for Sustainability - Six Themes [J].
Almers, Ellen .
JOURNAL OF ENVIRONMENTAL EDUCATION, 2013, 44 (02) :116-127
[4]  
[Anonymous], 2006, MULTIVARIATE DATA AN
[5]  
[Anonymous], 2004, EVERY LITTLE BIT HEL
[6]  
[Anonymous], 2012, CONSUMER COMMUNITY E
[7]  
[Anonymous], 1983, SOCIAL PSYCHOL PERSP
[8]  
Backhaus J., 2012, Sustainable lifestyles: Today's facts and tomorrow's trends (D1. 1 Sustainable lifestyles baseline report)
[9]   Measuring social progress by sustainable development indicators: Cases of Croatia and Slovenia [J].
Becic, Emira ;
Mulej, Emer Matjaz ;
Svarc, Jadranka .
INTERNATIONAL CONFERENCE ON EMERGING ECONOMIES - PROSPECTS AND CHALLENGES (ICEE-2012), 2012, 37 :458-465
[10]   Analytics for Customer Engagement [J].
Bijmolt, Tammo H. A. ;
Leeflang, Peter S. H. ;
Block, Frank ;
Eisenbeiss, Maik ;
Hardie, Bruce G. S. ;
Lemmens, Aurelie ;
Saffert, Peter .
JOURNAL OF SERVICE RESEARCH, 2010, 13 (03) :341-356