On the Role of Social Software Techniques for the Design of Self-Organising Enterprise Reporting Portals

Modern enterprise reporting portals commonly address the information needs of top management executives. With the advent of pervasive Business Intelligence systems other, larger, groups of users are moving into the focus of system designers. Along with them specific design requirements surface - transforming design considerations of prior efforts targeting management reporting needs. Owing to vast and heterogeneous target audiences, new breeds of enterprise reporting portals become necessary. As a core feature they need to provide effective and therefore usable means for bottom-up content personalisation, commonly referred to as Web 2.0 functionality. This paper provides a research agenda using insights from research in Social Software to improve effectiveness and efficiency of collaborative enterprise reporting. It offers a comprehensive view on recent developments fostering collaboration between report users and report designers. We present two preliminary artefacts: a proposal for a concept for self-organising enterprise reporting portals and a design prototype implementing the concept.