The role of lead users in knowledge sharing

被引：107

作者：

Jeppesen, Lars Bo ^{[1
]}

Laursen, Keld ^{[1
]}

机构：

[1] Copenhagen Business Sch, DRUID, Dept Innovat & Org Econ, DK-2000 Frederiksberg, Denmark

来源：

RESEARCH POLICY | 2009年 / 38卷 / 10期

关键词：

Lead users; Knowledge sharing; Online community; OPEN SOURCE SOFTWARE; WEAK TIES; COMMUNITIES; REUSE; INNOVATION; FIRM;

D O I：

10.1016/j.respol.2009.09.002

中图分类号：

C93 [管理学];

学科分类号：

12 ; 1201 ; 1202 ; 120202 ;

摘要：

This paper introduces a model of knowledge sharing in an online community of practice that suggests that knowledge contributions will be made by those who possess the relevant knowledge. For them, matching a ready-made solution to a problem is low cost. We hypothesize that lead users - due to their characteristics - are likely to possess more relevant solution knowledge and thus be centrally involved in contributing knowledge. Our results support the hypothesis by showing that lead user characteristics relate positively to making contributions to the community. In addition, we find that search and integration of knowledge from different external sources of relevance to the community positively moderates knowledge contributions by lead users. (C) 2009 Elsevier B.V. All rights reserved.

引用

页码：1582 / 1589

页数：8

共 46 条

[1]

Allen T. J., 1977, Managing the flow of technology: Technology transfer and the dissemination of technological information within the RD organization

[2] INFORMATION FLOW IN RESEARCH AND DEVELOPMENT LABORATORIES [J].

ALLEN, TJ ;

COHEN, SI .

ADMINISTRATIVE SCIENCE QUARTERLY, 1969, 14 (01) :12-19

[3]

[Anonymous], 1991, SITUATED LEARNING LE

[4]

[Anonymous], 1999, COMMUN CYBERSPACE

[5]

Armstrong A, 1996, HARVARD BUS REV, V74, P134

[6] ESTIMATING NONRESPONSE BIAS IN MAIL SURVEYS [J].

ARMSTRONG, JS ;

OVERTON, TS .

JOURNAL OF MARKETING RESEARCH, 1977, 14 (03) :396-402

[7] Intellectual property - Commons-based strategies and the problems of patents [J].

Benkler, Y .

SCIENCE, 2004, 305 (5687) :1110-1111

[8] A relational view of information seeking and learning in social networks [J].

Borgatti, SP ;

Cross, R .

MANAGEMENT SCIENCE, 2003, 49 (04) :432-445

[9]

Brown J.S., 2000, The social life of information

[10] The kindness of strangers: The usefulness of electronic weak ties for technical advice [J].

Constant, D ;

Sproull, L ;

Kiesler, S .

ORGANIZATION SCIENCE, 1996, 7 (02) :119-135

← 1 2 3 4 5 →