Creating employee value in a global economy through participation, motivation and development

被引:8
作者
Vora, MK [1 ]
机构
[1] Business Excellence Inc, Naperville, IL 60567 USA
关键词
employee value; participation; motivation; development; best practices;
D O I
10.1080/14783360410001680242
中图分类号
C93 [管理学];
学科分类号
12 ; 1201 ; 1202 ; 120202 ;
摘要
This paper will focus on key factors to create and measure an environment for employee well being and satisfaction, leading to improved participation and morale to achieve enterprise-wide success in a global economy. The critical importance of employee satisfaction to achieve customer satisfaction will be shared. A general roadmap to manage effectively `knowledge workers' in the 21st century will be identified. Major concepts, best practices, and practical tools will be discussed. It is hoped that, at the conclusion of this paper; a reader will be better equipped to energize his or her organization in the competitive marketplace.
引用
收藏
页码:793 / 806
页数:14
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