Knowledge management - Taking advantage of what you know

Corporate Intranets have generated new interest in knowledge management. As a convenient method for organizing and sharing an enterprise's information assets, the intranet might seem to manage knowledge. In reality, knowledge management involves far more than providing controlled access to information. It is a multi-disciplinary practice that draws from the theory and technology of artificial intelligence, expert systems, library science, document management, cognitive science, organizational dynamics, and business analysis. Knowledge management involves evaluating, classifying, and structuring information so that others may benefit from its prior application or easily apply it to a current problem or situation. An analysis of knowledge management as interpreted by various disciplines attempts to clarify this complex and compelling field. A survey of technologies and representative projects illustrates the diversity of the field.