Gauging opinions about the COVID-19: a multi-channel social media approach

被引：12
|
作者：
Eachempati, Prajwal [1 ]
Srivastava, Praveen Ranjan [1 ]
Zhang, Zuopeng Justin [2 ]
机构：
[1] Indian Inst Management Rohtak, IT Syst, Rohtak, Haryana, India
[2] Univ North Florida, Coggin Coll Business, Jacksonville, FL USA
来源：
ENTERPRISE INFORMATION SYSTEMS | 2021年 / 15卷 / 06期
关键词：
COVID-19; electronic governance; public perception; sentiment analysis; R; enterprise social networks; INFORMATION;
D O I：
10.1080/17517575.2020.1856418
中图分类号：
TP [自动化技术、计算机技术];
学科分类号：
0812 ;
摘要：
Social media has been engulfed with one burning epidemic - the Coronavirus impacting both the society and businesses. This study examines the impact of social media opinions through a multi-channel social media approach encompassing Twitter, Facebook and YouTube from February 10(th) to March 10(th), 2020. A country-wise analysis is performed for both major developed and developing economies, like the US, India, China, Italy and Iran. The analysis reveals that public opinion is unanimously negative. The impact of the pandemic on businesses, society and education has been highlighted to help formulate country-specific strategies to mitigate stigmatization of people impacted by the virus.
引用
收藏
页码：794 / 828
页数：35
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