Users' ethical perceptions of social media research: Conceptualisation and measurement

被引:13
作者
Michaelidou, Nina [1 ]
Micevski, Milena [2 ]
Cadogan, John W. [3 ]
机构
[1] Loughborough Univ, Dept Mkt & Retailing, Loughborough, Leics, England
[2] Univ Vienna, Fac Business Econ & Stat, Dept Int Mkt, Oskar Morgenstern Pl 1, A-1090 Vienna, Austria
[3] Lougborough Univ, Sch Business & Econ, Epinal Way, Loughborough LE11 3TU, Leics, England
关键词
Ethics; Social media; Measure development; Unobtrusive research; Social media research; BIG DATA; INFORMATION PRIVACY; SCALE DEVELOPMENT; DECISION-MAKING; CONSUMER ETHICS; BUSINESS ETHICS; ONLINE; INTERNET; MANAGEMENT; BEHAVIOR;
D O I
10.1016/j.jbusres.2020.03.005
中图分类号
F [经济];
学科分类号
02 ;
摘要
The study examines users' ethical perceptions of social media research focusing on the conceptualisation and development of a measure. We follow an established procedure using a mixed-method research approach to develop and validate a measure involving two studies. Five ethical dimensions are identified in study one, anonymity and ownership, exploitation, permission, vulnerable groups, and control. The dimensionality of the measure is validated in study two, while construct validity is tested. Overall, the findings of both studies indicate that the developed measure possesses good psychometric properties; thus, fully capturing ethical dimensions of social media research and offering significant theoretical and practical contributions. This line of research has implications for varied stakeholders, including social media analysts and organisations engaging in social media research practices.
引用
收藏
页码:684 / 694
页数:11
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