Using group method of data handling to model customer choice behaviour

被引:0
作者
Zhu, B. [1 ]
He, C. H. [1 ]
Niu, Y. [1 ]
机构
[1] Sichuan Univ, Sch Business, Chengdu 610065, Peoples R China
基金
中国国家自然科学基金;
关键词
Choice modelling; Group Method of Data Handling (GMDH); Artificial Neural; Network (ANN); Long-distance communication mode; NEURAL-NETWORK; DESIGN;
D O I
暂无
中图分类号
T [工业技术];
学科分类号
08 ;
摘要
Choice modelling is valuable for understanding and predicting customer behaviour. This study introduces the Group Method of Data Handling (GMDH) into choice modelling and applies this new technique to model consumer choice in the long-distance communication market. When we compare the GMDH with the Artificial Neural Network (ANN) and logit models, the results show that the new model provides better predictions of customer choice than the ANN and logit models. In addition, the new model can identify the important explanatory variables that affect customer choice, and reveal how the variables affect this choice, which cannot be directly accomplished using the ANN model. This advantage will help firms to better analyse the behaviour of their customers and, thereby, develop suitable marketing strategies. (C) 2014 Sharif University of Technology. All rights reserved.
引用
收藏
页码:1051 / 1060
页数:10
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