A process reference model for managing living labs for ICT innovation: A proposal based on ISO/IEC 15504

被引:11
作者
Garcia-Guzman, Javier [1 ]
Fernandez del Carpio, Alvaro [1 ]
de Amescua, Antonio [1 ]
Velasco, Manuel [1 ]
机构
[1] Univ Carlos III Madrid, Dept Comp Sci, Madrid 28911, Spain
关键词
Living lab; Open innovation; User-driven innovation; Evaluation; Case study;
D O I
10.1016/j.csi.2013.07.004
中图分类号
TP3 [计算技术、计算机技术];
学科分类号
0812 ;
摘要
Living Labs are innovation infrastructures where software companies and research organizations collaborate with lead users to design and develop new products and services. There is not any reference model related to the processes or practices to manage a living lab. This article presents a reference model to manage effectively the synergies of software companies with the other stakeholders participating in a living lab. The article describes the approach used to create the reference model through the analysis of a multiple case study considering six living labs and discusses the lessons learned during the creation of the process reference model. (C) 2013 Elsevier B.V. All rights reserved.
引用
收藏
页码:33 / 41
页数:9
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