Sustainable tourism practices and business performance from the tour operators' perspectives

被引：10

作者：

Abd Hamid, Maisarah ^{[1
]}

Isa, Salmi Mohd ^{[2
]}

Kiumarsi, Shaian ^{[2
]}

机构：

[1] Univ Teknol MARA Terengganu, Fac Hotel & Tourism Management, Terengganu 23000, Malaysia

[2] Univ Sains Malaysia, Grad Sch Business, Usm 11800, Penang, Malaysia

来源：

ANATOLIA-INTERNATIONAL JOURNAL OF TOURISM AND HOSPITALITY RESEARCH | 2021年 / 32卷 / 01期

关键词：

Sustainable tourism; sustainable business management; sustainable destination management; tour operator; business performance; RESPONSIBLE TOURISM; SUPPLY CHAIN; MANAGEMENT;

D O I：

10.1080/13032917.2020.1830135

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

Sustainable tourism is an upcoming significant practice in the tourism industry. Tour operators are encouraged to participate in sustainable tourism according to their respective roles in the business. Hence, this study was conducted to examine the relationship between sustainable business management practices (SBM) and sustainable destination management practices (SDM) on the tour operator's business performance. The usable questionnaire of 190 was analyzed using the SEM-PLS 3.2.9. The results of the study indicated that both SBM and SDM practices impact the business performance of tour operators. Tour operators are reported to have an added business advantage by adopting these sustainable tourism practices. This study contributes to the existing literature by providing insight into the adoption of sustainable tourism practices in Malaysia.

引用

页码：23 / 32

页数：10

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