The Influence of Ambient Scent and Music on Patients' Anxiety in a Waiting Room of a Plastic Surgeon

被引:53
|
作者
Fenko, Anna [1 ]
Loock, Caroline [2 ]
机构
[1] Univ Twente, Fac Behav Sci, NL-7500 AE Enschede, Overijssel, Netherlands
[2] Stadt Parfumerie Pieper, Herne, Germany
关键词
Healing environments; patient; patient-centered care; quality care; satisfaction; IN-STORE MUSIC; COSMETIC SURGERY; EXPOSURE; BEHAVIOR; ODORS; CARE; SATISFACTION; CONGRUENCY; REPETITION; RESPONSES;
D O I
10.1177/193758671400700304
中图分类号
R1 [预防医学、卫生学];
学科分类号
1004 ; 120402 ;
摘要
OBJECTIVE: This study investigates the influence of ambient scent and music, and their combination, on patients' anxiety in a waiting room of a plastic surgeon. BACKGROUND: Waiting for an appointment with a plastic surgeon can increase a patient's anxiety. It is important to make the waiting time before an appointment with the surgeon more pleasant and to reduce the patient's anxiety. Ambient environmental stimuli can influence people's mood, cognition, and behavior. This experimental study was performed to test whether ambient scent and music can help to reduce patients' anxiety. METHODS: Two pre-studies (n = 21) were conducted to measure the subjective pleasantness and arousal of various scents and music styles. Scent and music that scored high on pleasantness and low on arousal were selected for the main study. The field experiment (n = 117) was conducted in the waiting room of a German plastic surgeon. The patients' levels of anxiety were measured in four conditions: (1) without scent and music, (2) with lavender scent; (3) with instrumental music; (4) with both scent and music. RESULTS: When used separately, each of the environmental factors, music and scent, significantly reduced the level of patient's anxiety compared to the control condition. However, the combination of scent and music was not effective in reducing anxiety. CONCLUSIONS: Our results suggest that ambient scent and music can help to reduce patients' anxiety, but they should be used with caution. Adding more ambient elements to environment could raise patients' level of arousal and thus increase their anxiety.
引用
收藏
页码:38 / 59
页数:22
相关论文
共 21 条
  • [1] Anxiety of Patients in the Waiting Room of the Emergency Department
    Yoon, JungKyoon
    Sonneveld, Marieke
    TEI 2010, 2010, : 279 - 286
  • [2] THE EFFECTS OF WAITING TIME AND WAITING ROOM ENVIRONMENT ON DENTAL PATIENTS ANXIETY
    COFFEY, PAF
    DIGIUSTO, J
    AUSTRALIAN DENTAL JOURNAL, 1983, 28 (03) : 139 - 142
  • [3] The use of music to aid patients' relaxation in a radiotherapy waiting room
    Cooper, Laura
    Foster, Irene
    RADIOGRAPHY, 2008, 14 (03) : 184 - 188
  • [4] Emergency Department Waiting Room Stress Can Music or Aromatheropy Improve Anxiety Scores?
    Holm, Lydia
    Fitzmaurice, Laura
    PEDIATRIC EMERGENCY CARE, 2008, 24 (12) : 836 - 838
  • [5] IMPACT OF WAITING ROOM ART INTERVENTION ON PEDIATRIC PATIENTS' ANXIETY AND COOPERATION WITH PHYSICIAN
    Matus, P.
    Belikova, A.
    Dong, F.
    Fuchs, S.
    JOURNAL OF INVESTIGATIVE MEDICINE, 2020, 68 : A82 - A82
  • [6] Music and ambient operating room noise in patients undergoing spinal anesthesia
    Ayoub, CM
    Rizk, LB
    Yaacoub, CI
    Gaal, D
    Kain, ZN
    ANESTHESIA AND ANALGESIA, 2005, 100 (05): : 1316 - 1319
  • [7] Does Anxiety or Waiting Time Influence Patients' Tolerance of Upper Endoscopy?
    Pontone, Stefano
    Tonda, Maya
    Brighi, Manuela
    Florio, Matteo
    Pironi, Daniele
    Pontone, Paolo
    SAUDI JOURNAL OF GASTROENTEROLOGY, 2015, 21 (02): : 111 - 115
  • [8] THE INFLUENCE OF MUSIC THERAPY ON DEPRESSION AND ANXIETY LEVELS OF HEMODIALYSIS PATIENTS
    Lukina, Eketerina
    Zarikova, Svetlana
    Shutov, Evgeny
    NEPHROLOGY DIALYSIS TRANSPLANTATION, 2015, 30
  • [9] Influence of Watchful Waiting on Satisfaction and Anxiety Among Patients Seeking Care for Unexplained Complaints
    van Bokhoven, Marloes A.
    Koch, Helen
    van der Weijden, Trudy
    Grol, Richard P. T. M.
    Kester, Arnold D.
    Rinkens, Paula E. L. M.
    Bindels, Patrick J. E.
    Dinant, Geert-Jan
    ANNALS OF FAMILY MEDICINE, 2009, 7 (02) : 112 - 120
  • [10] The influence of music in coronary heart disease (CHD) patients waiting far hemodynamic tests
    Robichaud-Ekstrand, S
    CIRCULATION, 1999, 100 (18) : 737 - 737