Regulatory fit: A meta-analytic synthesis

被引:129
作者
Motyka, Scott [1 ]
Grewal, Dhruv [2 ]
Puccinelli, Nancy M. [3 ]
Roggeveen, Anne L. [2 ]
Avnet, Tamar [4 ]
Daryanto, Ahmad [5 ]
de Ruyter, Ko [6 ]
Wetzels, Martin [7 ]
机构
[1] Babson Coll, Retail Supply Chain Inst, Babson Pk, MA 02157 USA
[2] Babson Coll, Babson Pk, MA 02157 USA
[3] Univ Oxford, Said Business Sch, Oxford Inst Retail Management OXIRM, Oxford OX1 2JD, England
[4] Yeshiva Univ, Syms Sch Business, New York, NY 10033 USA
[5] Univ Lancaster, Lancaster Univ Management Sch, Lancaster LA1 4YW, England
[6] Maastricht Univ, Maastricht, Netherlands
[7] Maastricht Univ, Dept Mkt, Maastricht, Netherlands
关键词
Regulatory orientation; Regulatory focus/fit; Meta-analysis; Matching; Value; SELF-REGULATION; FOCUS; PROMOTION; PREVENTION; CONSUMER; DECISION; INFORMATION; EXPERIENCES; ATTITUDES; PERCEPTION;
D O I
10.1016/j.jcps.2013.11.004
中图分类号
F [经济];
学科分类号
02 ;
摘要
Regulatory fit, or the match between an individual's regulatory orientation and the strategy used to sustain it, offers a pervasive predictor of customer behavior. Merely reaching a decision in a certain way influences the value of a decision or an outcome. In this research, we conduct a meta-analysis to more fully articulate the role of important conceptual moderators and demonstrate their differential effects on evaluation, behavioral intention, and behavior. In particular, we look at the source of regulatory focus (self-prime, situation-prime, chronic), the orientation (prevention, promotion), how fit is created (sustaining, matching), how fit is constructed (action, observation), and the scope of fit (incidental, integral). We also shed light on the role of several contextual factors. (C) 2013 Society for Consumer Psychology. Published by Elsevier Inc. All rights reserved.
引用
收藏
页码:394 / 410
页数:17
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