Signalling effects on symbolic status and travellers' well-being in the luxury cruise industry

被引:18
作者
Correia Loureiro, Sandra Maria [1 ,2 ]
Japutra, Arnold [3 ]
Kwun, David [4 ]
机构
[1] IUL, BRU, Av Forcas Armadas, P-1649026 Lisbon, Portugal
[2] IUL, ISCTE, SOCIUS, Av Forcas Armadas, P-1649026 Lisbon, Portugal
[3] Univ Western Australia, Business Sch, Dept Mkt, Perth, WA, Australia
[4] Univ Cent Florida, Rosen Coll Hospitality Management, Orlando, FL 32816 USA
关键词
cruise credibility; cruise prestige; cruise reputation; symbolic status; travellers' authentic pride; travellers' well-being; CORPORATE REPUTATION; BRAND PRESTIGE; SOURCE CREDIBILITY; MODERATING ROLE; PRIDE; EXPERIENCE; CONSEQUENCES; ANTECEDENTS; STRATEGIES; CONSUMERS;
D O I
10.1002/jtr.2287
中图分类号
F [经济];
学科分类号
02 ;
摘要
The purpose of this research is to examine the role of signalling effects of reputation and credibility on luxury cruise travellers' well-being and the mediating role of symbolic status (i.e., prestige and authentic pride). This study also explores the moderation effects of socio-economic status and past experiences. The results demonstrate noteworthy effects of reputation on prestige, authentic pride, and, subsequently, on travellers' well-being. The results also reveal the moderating role of socio-economic status between authentic pride and well-being. In addition, the results find significant differences between low- and high-experience groups in three relationships: reputation and prestige, credibility and prestige, and reputation and authentic pride.
引用
收藏
页码:639 / 654
页数:16
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