A Modified Model for the Evaluation of the Academic Conferences' Quality

被引：0

作者：

Sun Zehou ^{[1
]}

Zheng Zhongxia ^{[1
]}

Li Jiantao ^{[1
]}

Zhang Hongmei ^{[1
]}

机构：

[1] Wuhan Univ Technol, Sch Management, Wuhan 430070, Peoples R China

来源：

PROCEEDINGS OF THE 13TH INTERNATIONAL CONFERENCE ON INNOVATION AND MANAGEMENT, VOLS I & II | 2016年

关键词：

Academic conferences; ACSI model; Quality evaluation;

D O I：

暂无

中图分类号：

F [经济];

学科分类号：

02 ;

摘要：

This paper uses the method of literature review and summarizes the two perspectives of the quality evaluation of the academic conferences, including the perspective of the status of academic conferences and influential factors of the quality, and building and evaluating an evaluation index system for the quality of academic conferences. The evaluation system of American Customer Satisfaction Index (ACSI) is a wildly used to evaluate the quality accurately, it is necessary to consider academic conferences as the process of servicing delegates and considering delegates as service consumer, and based on this, this paper establish a modified model.

引用

页码：1303 / 1308

页数：6