Patient Satisfaction with Proton-pump Inhibitors in a Tertiary Care Teaching Hospital

The main objective of this study was to identify the safety, efficacy, cost of treatment and the overall patient satisfaction with proton-pump inhibitors. This prospective observational study was carried out for a period of 6 months in the In-patient Department of Gastroenterology. Using a validated treatment satisfaction questionnaire, patient satisfaction on the use of proton-pump inhibitors was assessed. The drug interactions, side effects and medication errors associated with proton-pump inhibitors were also detected. The collected data were statistically analyzed using SPSS 16.0 version software. Among 100 patients selected for the study, only 16 % of the patients were completely satisfied with the overall usage of proton-pump inhibitors. There was a significant difference between male and female in the satisfaction index. There were no drug interactions found. Cost was the major factor, which affected the patient satisfaction with proton-pump inhibitors. The study results confirmed that proton-pump inhibitors are safe and effective in the therapy of gastrointestinal disorders.