Organization in the crowd: peer production in large-scale networked protests

被引:166
作者
Bennett, W. Lance [1 ]
Segerberg, Alexandra [2 ]
Walker, Shawn [3 ]
机构
[1] Univ Washington, Seattle, WA 98195 USA
[2] Stockholm Univ, S-10691 Stockholm, Sweden
[3] Univ Washington, Informat Sch, Social Media SoMe Lab, Seattle, WA 98195 USA
基金
美国国家科学基金会;
关键词
connective action; crowd organization; Occupy; peer production; communication as organization; ONLINE; MEDIA;
D O I
10.1080/1369118X.2013.870379
中图分类号
G2 [信息与知识传播];
学科分类号
05 ; 0503 ;
摘要
How is crowd organization produced? How are crowd-enabled networks activated, structured, and maintained in the absence of recognized leaders, common goals, or conventional organization, issue framing, and action coordination? We develop an analytical framework for examining the organizational processes of crowd-enabled connective action such as was found in the Arab Spring, the 15-M in Spain, and Occupy Wall Street. The analysis points to three elemental modes of peer production that operate together to create organization in crowds: the production, curation, and dynamic integration of various types of information content and other resources that become distributed and utilized across the crowd. Whereas other peer-production communities such as open-source software developers or Wikipedia typically evolve more highly structured participation environments, crowds create organization through packaging these elemental peer-production mechanisms to achieve various kinds of work. The workings of these production packages' are illustrated with a theory-driven analysis of Twitter data from the 2011-2012 US Occupy movement, using an archive of some 60 million tweets. This analysis shows how the Occupy crowd produced various organizational routines, and how the different production mechanisms were nested in each other to create relatively complex organizational results.
引用
收藏
页码:232 / 260
页数:29
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