A Bi-Objective Optimization Approach for Inflight Food Waste Reduction

被引:2
作者
Teoh, Lay Eng [1 ]
Singh, Jaspreet Kaur A. P. Inderjit [1 ]
机构
[1] Univ Tunku Abdul Rahman, Lee Kong Chian Fac Engn & Sci, Kajang Selangor 43000, Malaysia
来源
INTERNATIONAL CONFERENCE ON CIVIL AND ENVIRONMENTAL ENGINEERING (ICCEE 2018) | 2018年 / 65卷
关键词
SERVICE QUALITY; SATISFACTION; STRATEGIES; AIRLINES; MALAYSIA;
D O I
10.1051/e3sconf/20186504001
中图分类号
TU [建筑科学];
学科分类号
0813 ;
摘要
For airline industry, an excess of inflight food waste has been highlighted as one of the crucial concerns that affecting airline's profit margin and operations. Furthermore, it may result in environmental issue if excessive food waste is not handled with care. As such, ensuring an optimal inflight catering service is particularly important to airlines. However, the existing literatures focusing on the reduction of inflight food waste is very limited. Correspondingly, this paper develops a bi-objective inflight food waste reduction model, with the aim to minimize inflight food waste while maximizing passengers' expectation towards inflight catering service. In particular, an optimal strategy of offering inflight meals (comprise standard and light meals) is proposed appropriately to meet the demand of passengers under uncertainty. By examining some international flights, the results of an illustrative case study show that the developed model is viable to reduce airline's inflight food waste to a greater extent. Besides, the airline would have greater flexibility to meet the expectations of the passengers in a better manner. It is anticipated that the developed model would reveal some useful insights to the airlines in providing inflight catering services profitably and environmentally.
引用
收藏
页数:10
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