The "Shaken Self": Product Choices as a Means of Restoring Self-View Confidence

被引:245
作者
Gao, Leilei [1 ]
Wheeler, S. Christian
Shiv, Baba [2 ]
机构
[1] Chinese Univ Hong Kong, Hong Kong, Hong Kong, Peoples R China
[2] Stanford Grad Sch Business, Stanford, CA 94305 USA
关键词
CONSUMER-BEHAVIOR; VALIDATION; PERSUASION; CERTAINTY; ESTEEM; PERSONALITY; AFFIRMATION; CONSUMPTION; KNOWLEDGE; JUDGMENT;
D O I
10.1086/596028
中图分类号
F [经济];
学科分类号
02 ;
摘要
The present research shows that when a confidently held self-view (e.g., "I am an exciting person") is temporarily cast in doubt, individuals are motivated to choose products that bolster their original self-view (e.g., choosing brands with exciting brand personalities). The findings across three studies suggest that subtle manipulations can temporarily "shake" one's self-view confidence, resulting in an increased propensity of choosing self-view-bolstering products in a subsequent choice task. The consequences of the "shaken self" for product choices are examined in different self-domains. The findings also suggest that the effects of the shaken self are attenuated when individuals have the opportunity to restore their self-view confidence prior to the final choice task.
引用
收藏
页码:29 / 38
页数:10
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