Recommendation Technique-based Government-to-Business Personalized e-Services

被引:0
作者
Lu, Jie [1 ]
Shambour, Qusai [1 ]
Zhang, Guangquan [1 ]
机构
[1] Univ Technol Sydney, Lab Decis Syst & E Serv Intelligence, Fac Engn & Informat Technol, Broadway, NSW 2007, Australia
来源
2009 ANNUAL MEETING OF THE NORTH AMERICAN FUZZY INFORMATION PROCESSING SOCIETY | 2009年
关键词
Recommender Systems; Personalization; E-government; E-Services; Fuzzy sets; Collaborative Filtering;
D O I
暂无
中图分类号
TP18 [人工智能理论];
学科分类号
081104 ; 0812 ; 0835 ; 1405 ;
摘要
One of the new directions in current e-government development is to provide personalized online services to citizens and businesses. Recommendation techniques can bring a possible solution for this issue. This study proposes a hybrid recommendation approach to provide personalized government to business (G2B) e-services. The approach integrates fuzzy sets-based semantic similarity and traditional item-based collaborative filtering methods to improve recommendation accuracy. A recommender system named Intelligent Business Partner Locator (IBPL) is designed to apply the proposed recommendation approach for supporting government agencies to recommend business partners.
引用
收藏
页码:404 / 409
页数:6
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