Building a compassionate workplace using information technology: Considerations for information systems research

被引:18
作者
Chatterjee, Sutirtha [1 ]
Chakraborty, Suranjan [2 ]
Fulk, H. Kevin [3 ]
Sarker, Suprateek [4 ]
机构
[1] Univ Nevada, Las Vegas, NV 89154 USA
[2] Towson Univ, Towson, MD 21252 USA
[3] Western Carolina Univ, Cullowhee, NC 28723 USA
[4] Univ Virginia, Charlottesville, VA 22903 USA
关键词
Information technology (IT) and compassion; Organizational resilience; Integrative framework; Organizational compassionate imperative; Compassionate design imperative; IT enabled enactment of compassion; Research agenda; ORGANIZATIONS; CONSEQUENCES; LIFE; SCHOLARSHIP; DISCIPLINE; AFFORDANCE; MANAGEMENT; PRAGMATISM; INNOVATION; KNOWLEDGE;
D O I
10.1016/j.ijinfomgt.2020.102261
中图分类号
G25 [图书馆学、图书馆事业]; G35 [情报学、情报工作];
学科分类号
1205 ; 120501 ;
摘要
This opinion paper presents the need for IS research on compassion in the organizational workplace. Given the current challenges caused by COVID-19, we argue that organizations need to be resilient to counter the adverse effects of this pandemic. Developing a compassionate organizational workplace is an effective way to build resilient organizations. The paper draws attention to the fact that a focus on compassion can be a valuable scope of inquiry within IS research. It proposes an integrative framework mapping the scope of compassion in IS research and develops a research agenda that can aid future inquiry into this phenomenon.
引用
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页数:8
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