Ethics codes and sales professionals' perceptions of their organizations' ethical values

被引:104
作者
Valentine, S
Barnett, T
机构
[1] Univ Wyoming, Dept Management & Mkt, Laramie, WY 82071 USA
[2] Louisiana Tech Univ, Dept Management & Mkt, Ruston, LA 71272 USA
关键词
corporate ethical values; ethical environment; ethics codes;
D O I
10.1023/A:1020574217618
中图分类号
F [经济];
学科分类号
02 ;
摘要
Most large companies and many smaller ones have adopted ethics codes, but the evidence is mixed as to whether they have a positive impact on the behavior of employees. We suggest that one way that ethics codes could contribute to ethical behavior is by influencing the perceptions that employees have about the ethical values of organizations. We examine whether a group of sales professionals in organizations with ethics codes perceive that their organizational context is more supportive of ethical behavior than sales professionals in companies without codes. After accounting for the effect of several covariates, our results indicated that sales professionals employed in organizations with codes of ethics perceived their work environments to have more positive ethical values than did other sales professionals.
引用
收藏
页码:191 / 200
页数:10
相关论文
共 33 条
[11]  
FERRELL OC, 1991, BUSINESS ETHICS ETHI, P60
[12]   MEASURING SOCIAL DESIRABILITY - SHORT FORMS OF THE MARLOWE-CROWNE SOCIAL DESIRABILITY SCALE [J].
FISCHER, DG ;
FICK, C .
EDUCATIONAL AND PSYCHOLOGICAL MEASUREMENT, 1993, 53 (02) :417-424
[13]   Organizational ethical standards and organizational commitment [J].
Fritz, JMH ;
Arnett, RC ;
Conkel, M .
JOURNAL OF BUSINESS ETHICS, 1999, 20 (04) :289-299
[14]  
HUNT SD, 1989, J MARKETING, V53, P79, DOI 10.2307/1251344
[15]  
McCabe D., 1996, BUS ETHICS Q, V6, P461, DOI [10.2307/3857499, DOI 10.2307/3857499]
[16]   Ethics in personal selling and sales management: A review of the literature focusing on empirical findings and conceptual foundations [J].
McClaren, N .
JOURNAL OF BUSINESS ETHICS, 2000, 27 (03) :285-303
[17]   MEASUREMENT OF ORGANIZATIONAL COMMITMENT [J].
MOWDAY, RT ;
STEERS, RM ;
PORTER, LW .
JOURNAL OF VOCATIONAL BEHAVIOR, 1979, 14 (02) :224-247
[18]   2-COMPONENT MODELS OF SOCIALLY DESIRABLE RESPONDING [J].
PAULHUS, DL .
JOURNAL OF PERSONALITY AND SOCIAL PSYCHOLOGY, 1984, 46 (03) :598-609
[19]   THE SOCIAL DESIRABILITY RESPONSE BIAS IN ETHICS RESEARCH [J].
RANDALL, DM ;
FERNANDES, MF .
JOURNAL OF BUSINESS ETHICS, 1991, 10 (11) :805-817
[20]   The sales manager as a role model: Effects on trust, job satisfaction, and performance of salespeople [J].
Rich, GA .
JOURNAL OF THE ACADEMY OF MARKETING SCIENCE, 1997, 25 (04) :319-328