Humanoid Robot Pepper at a Belgian Chocolate Shop

被引：11

作者：

De Gauquier, Laurens ^{[1
]}

Cao, Hoang-Long ^{[2
,3
]}

Esteban, Pablo Gomez ^{[2
,3
]}

De Beir, Albert ^{[2
,3
]}

van de Sanden, Stephanie ^{[1
]}

Willems, Kim ^{[1
]}

Brengman, Malaika ^{[1
]}

Vanderborght, Bram ^{[2
,3
]}

机构：

[1] Vrije Univ Brussel, Dept Business Mkt & Consumer Behav, Brussels, Belgium

[2] Vrije Univ Brussel, Robot & Multibody Res Grp, Brussels, Belgium

[3] Flanders Make, Lommel, Belgium

来源：

COMPANION OF THE 2018 ACM/IEEE INTERNATIONAL CONFERENCE ON HUMAN-ROBOT INTERACTION (HRI'18) | 2018年

关键词：

D O I：

10.1145/3173386.3177535

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

Humanoid robots hold potential to offer customer experience for bricks-and-mortar stores. Participants took part in a quiz on the topic chocolate in an experimental field study at `The Belgian Chocolate House' in Brussels airport in which a tablet kiosk and a Pepper robot were compared. The experiments showed that offering the quiz on a humanoid robot provided better results in terms of shopper impressions and behavior.

引用

页码：373 / 373

页数：1