Choosing the correct mitigation method against voltage dips and interruptions: A customer-based approach

Voltage dips and interruptions may cause major economic damage, not only can they create considerable loss of production (manufacturing) or data (ICT), there is also loss of market, the loss of client trust, comfort, etc. that incite energy consumers to implement certain forms of protection for their systems. However, the selection of the most cost-effective mitigation method is difficult because of the wide range in available protection devices and the mostly unknown and variable interruption cost. In this paper, the theoretical selection method is compared with the currently used selection methods in industry, showing a discrepancy between theory and practice. Using an alternative selection method, an optimal mitigation method can be found. This paper describes this method and its use by means of a practical example. The case examined is the protection of a 250 kVA installation, sensitive to voltage dips (ICT load). The proposed method makes a cost-benefit analysis of several proposed mitigation solutions resulting in an overview giving the optimal solution for a certain interruption cost interval. It enables to clearly interpret the investment costs and to compare completely different mitigation methods, only using data available to an industrial customer.