Post occupancy evaluation of green residential buildings, in the Greater Kuala Lumpur, Malaysia

Homebuyers are now demanding green buildings over conventional buildings due to better performance, higher operating savings, and the premium satisfaction that the green buildings offer. However, whilst the supply of green buildings is increasing, the satisfaction of the occupants requires evaluation. This research investigated the satisfaction of the occupants of certified residential green buildings in the Greater Kuala Lumpur. The research was based on a cross-sectional survey questionnaire comprising 15 performance factors and 118 green building occupants. The survey forms were administered through hand delivery. The satisfaction of the occupants with respect to the ability of the buildings to accommodate the elderly and the disabled was very high. The occupants were also satisfied with the acoustics, overall lighting, layout, and overall air quality of the buildings. The factor analysis structured the performance factors into four clusters, namely, lighting, indoor environmental quality, operating cost, and spatial. The findings will be useful for the design teams because developers and city planners and the green rating certifiers and facilitators make their decisions on the prioritisation of the performance criteria of the green buildings. Whilst the data were collected in Malaysia, the information is applicable to beyond Malaysia.