Sustainable development practices in Malaysian hotel: A case of the Palace Hotel

This paper discusses how the hotel's operation to improve its environmental performance through the implementation of sustainable development practices as its respective business model. A single case study and in-depth literature review were employed as the research design approach. Four key data collection methods were used: (1) Primary data from official company websites, (2) Primary data from hand on observation, (3) Primary data from the General Manager via Table Talk Discussions, and (4) Secondary data from documents (i.e. Newspaper and magazines). With the use of thematic analysis of the evidence practices, the paper reveals that there are seven key sustainable development practices implemented in the Palace Hotel to cut down the running cost while improving their social -environment.