BARRIERS INFLUENCING THE DEVELOPMENT OF E-GOVERNMENT SERVICES IN THE CZECH REPUBLIC FROM THE PERSPECTIVE OF MUNICIPAL AUTHORITIES

The paper deals with the analysis of e-Government in the Czech Republic based on the questionnaire survey we provided. We were interested in whether the e-Government was functional and useful for the citizens of the Czech Republic and companies operating in this country. Unfortunately, we found that the level of e-Government was not as good as it was presented by the government. In order to this finding, we decided to realize large research. The research results are based on three different types of a questionnaire survey to find the most wanted e-Government services from the perspective of citizens of the Czech Republic, businesses, and last but not least from the perspective of municipal authorities. This paper is focused on the presentation of research results we obtained from municipal authorities with extended powers and to point out the main barriers that limit the successful development of e-Government. Undeniably, we are sure that there exists considerable space for improvements in the area of e-Government in the Czech Republic to offer better online services and mutual communication between all its participants.