Conflict resolution and peer mediation programs in elementary and secondary schools: A review of the research

Concern about violence in schools has been increasing, and correspondingly, conflict resolution and peer mediation training programs have been proliferating. These programs have been developed by researchers in the field of conflict resolution, advocates of nonviolence, anti-nuclear war activists, and members of the legal profession. It is unknown, however, whether the programs are needed and whether or not they are effective. While there are numerous methodological and conceptual problems with the research on conflict resolution and peer mediation programs, the current evidence indicates that (a) conflicts among students do occur frequently in schools (although the conflicts rarely result in serious injury); (b) untrained students by and large use conflict strategies that create destructive outcomes by ignoring the importance of their ongoing relationships; (c) conflict resolution and peer mediation programs do seem to be effective in teaching students integrative negotiation and mediation procedures; (d) after training, students tend to use these conflict strategies, which generally leads to constructive outcomes; and (e) students' success in resolving their conflicts constructively tends to result in reducing the numbers of student-student conflicts referred to teachers and administrators, which, in turn, tends to reduce suspensions.