Evaluating the Accessibility of Florida's Public Library Home Pages

This study evaluates the home pages of Florida's public libraries for accessibility by people with disabilities. The evaluation includes every Florida public library system website, examining each home page of the 78 libraries offering websites. The study employed the WebXact online evaluation service to identify errors using compliance standards contained in Section 508 of the Rehabilitation Act of 1973. Section 508 legislation requires libraries to attain accessibility compliance, as all Florida libraries are recipients of federal funding. The hypotheses are: libraries with larger budgets and larger per capita income are more likely to have accessible websites. Of the 78 public library systems home pages examined, only 21 were found to be without accessibility errors. These findings indicate that 73% of the home pages had at least one major accessibility error based on Section 508 criteria. Additional findings indicate that accessibility performance is related to library income levels and income per service population. Presented research includes a legislative history of accessibility, with a section focusing on library website accessibility. Related accessibility studies are reviewed for comparability purposes and substantiation of findings. The study offers recommendations for improving accessibility and identifies opportunities for additional research.