A comparison of think-aloud, questionnaires and interviews for testing usability with children

被引：0

作者：

Donker, A ^{[1
]}

Markopoulos, P ^{[1
]}

机构：

[1] PI Res, NL-1115 ZH Duivendrecht, Netherlands

来源：

PEOPLE AND COMPUTERS XVI- MEMORABLE YET INVISIBLE, PROCEEDINGS | 2002年

关键词：

usability testing; think-aloud; verbal protocol; interview questionnaire; comparing methods; methodologies; children;

D O I：

暂无

中图分类号：

TP3 [计算技术、计算机技术];

学科分类号：

0812 ;

摘要：

The paper reports a comparative assessment of 3 usability-testing methods (UTM) involving 45 children aged 8-14 as test-users. The 3 methods were concurrent think-aloud, interview and questionnaire. These 3 UTM's require different levels of verbalisation from the children that were performing the evaluation. It was hypothesised that the age of the children, their gender, verbal competence and extroversion level would influence which method works best. The results of this study show that the think-aloud protocol helps identify most usability problems and suggests that girls thinking out loud report more usability problems than boys.

引用

页码：305 / 316

页数：12

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