Temporal destination revisit intention: The effects of novelty seeking and satisfaction

被引:365
|
作者
Jang, SooCheong Shawn [1 ]
Feng, Ruomei
机构
[1] Purdue Univ, Dept Hosp & Tourism Management, W Lafayette, IN 47907 USA
[2] Fedex Serv, Strat & Marketing Res, Collierville, TN 38017 USA
关键词
temporal destination revisit intention; novelty seeking; satisfaction; CUSTOMER SATISFACTION; BEHAVIOR; QUALITY; MODEL; PERCEPTIONS; EXPERIENCE; ATTITUDES; LOYALTY; AROUSAL;
D O I
10.1016/j.tourman.2006.04.024
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
Destination revisit intention has been viewed as an important research topic both in academia and the tourism industry. It is important to observe tourists' revisit intentions from a time perspective because the intention often changes over time. To understand the formation of temporally changing destination revisit intention, this study explored the effects of tourists' novelty-seeking and destination satisfaction on the revisit intentions measured on short-term, mid-term, and long-term bases. The results indicated that satisfaction was a direct antecedent of short-term revisit intention, but not of mid-term or of long-term revisit intention, and that novelty seeking was a significant antecedent of mid-term revisit intention that was connected to long-term revisit intention. The roles of novelty seeking and destination satisfaction in establishing and reinforcing destination revisit intention as well as developing long-term commitment were discussed as well. (c) 2006 Elsevier Ltd. All rights reserved.
引用
收藏
页码:580 / 590
页数:11
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