Temporal destination revisit intention: The effects of novelty seeking and satisfaction

被引:382
作者
Jang, SooCheong Shawn [1 ]
Feng, Ruomei
机构
[1] Purdue Univ, Dept Hosp & Tourism Management, W Lafayette, IN 47907 USA
[2] Fedex Serv, Strat & Marketing Res, Collierville, TN 38017 USA
关键词
temporal destination revisit intention; novelty seeking; satisfaction; CUSTOMER SATISFACTION; BEHAVIOR; QUALITY; MODEL; PERCEPTIONS; EXPERIENCE; ATTITUDES; LOYALTY; AROUSAL;
D O I
10.1016/j.tourman.2006.04.024
中图分类号
X [环境科学、安全科学];
学科分类号
08 ; 0830 ;
摘要
Destination revisit intention has been viewed as an important research topic both in academia and the tourism industry. It is important to observe tourists' revisit intentions from a time perspective because the intention often changes over time. To understand the formation of temporally changing destination revisit intention, this study explored the effects of tourists' novelty-seeking and destination satisfaction on the revisit intentions measured on short-term, mid-term, and long-term bases. The results indicated that satisfaction was a direct antecedent of short-term revisit intention, but not of mid-term or of long-term revisit intention, and that novelty seeking was a significant antecedent of mid-term revisit intention that was connected to long-term revisit intention. The roles of novelty seeking and destination satisfaction in establishing and reinforcing destination revisit intention as well as developing long-term commitment were discussed as well. (c) 2006 Elsevier Ltd. All rights reserved.
引用
收藏
页码:580 / 590
页数:11
相关论文
共 93 条
[2]   THE THEORY OF PLANNED BEHAVIOR [J].
AJZEN, I .
ORGANIZATIONAL BEHAVIOR AND HUMAN DECISION PROCESSES, 1991, 50 (02) :179-211
[3]   FACTORS INFLUENCING INTENTIONS AND INTENTION-BEHAVIOR RELATION [J].
AJZEN, I ;
FISHBEIN, M .
HUMAN RELATIONS, 1974, 27 (01) :1-15
[5]   STRUCTURAL EQUATION MODELING IN PRACTICE - A REVIEW AND RECOMMENDED 2-STEP APPROACH [J].
ANDERSON, JC ;
GERBING, DW .
PSYCHOLOGICAL BULLETIN, 1988, 103 (03) :411-423
[6]   E-satisfaction and e-loyalty: A contingency framework [J].
Anderson, RE ;
Srinivasan, SS .
PSYCHOLOGY & MARKETING, 2003, 20 (02) :123-138
[7]  
[Anonymous], 1979, NEBRASKA S MOTIVATIO
[8]  
[Anonymous], BEVERAGE WORLD
[9]  
[Anonymous], BELIEF ATTITUDE INTN
[10]  
Bachelard Gaston., 1932, The Intuition of the Instant